Sound Issues

Symptoms

• No sound output from speakers or headphones.
• Distorted or garbled audio during playback.
• Audio cuts in and out intermittently.
• Inability to adjust volume settings.
• “No Audio Output Device Installed” error messages.

Causes

• Incorrect Audio Settings:
  • Misconfigured audio settings in the operating system.
  • Disabled or disconnected audio devices.
• Outdated or Incorrect Drivers:
  • Using outdated or incompatible audio drivers.
  • Conflicts between multiple installed audio drivers.
• Hardware Issues:
  • Faulty or damaged audio cables and connectors.
  • Malfunctioning speakers, headphones, or sound card.
• Software Conflicts:
  • Conflicts with third-party audio-enhancing software.
  • Recent installations causing audio issues.
• Windows Updates:
  • Issues arising from incomplete or failed Windows updates.
  • Conflicts between the operating system and recent updates.

Solutions

• Check Audio Settings:
  • Verify that audio devices are enabled and connected.
  • Adjust volume settings in the operating system.
• Update Audio Drivers:
  • Download and install the latest audio drivers.
  • Remove conflicting or outdated drivers.
• Inspect Hardware Connections:
  • Check for loose or damaged audio cables.
  • Ensure speakers or headphones are functioning correctly.
• Resolve Software Conflicts:
  • Disable or uninstall third-party audio-enhancing software.
  • Roll back recent installations causing conflicts.
• Check Windows Updates:
  • Install pending Windows updates related to audio improvements.
  • Roll back recent updates if audio issues started after an update.

All of our Gaming PCs come with a comprehensive 1 Year Parts and Labor Warranty. If you are having problems with one of our systems, please contact us so that we can help you.